Contact Us — Sidai Artistry

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Whether it's an order query, a collaboration idea, or simply wanting to connect — fill in the form and we'll get back to you.

Every message is read by our team personally
We never share your details with third parties
Wholesale enquiries welcome — select the topic below

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FAQ

Common Questions

Can't find what you need? Use the form above to reach us directly.

We ship worldwide from East Africa. Delivery times and rates vary by destination — full details are available on our Shipping Info page.

Standard international delivery typically takes 10–21 business days, depending on your location and local customs. Expedited options may be available at checkout.

Yes — every piece is made entirely by hand by skilled artisans in East Africa. No machines, no shortcuts. Natural variations in colour and texture are part of what makes each item unique.

We love custom commissions. Send us a message using the form above, select "General Enquiry," and describe what you have in mind. We'll get back to you with options and lead times.

We accept returns on unworn items within 14 days of receipt. As pieces are handcrafted, slight variations are not considered faults. Please contact us before sending anything back so we can guide you through the process.

We partner with select boutiques and retailers who share our values. Use the form above and select "Wholesale," or email us directly at wholesale@sidaiartistry.com.

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Every piece is handcrafted by skilled artisans and tells a story worth wearing.

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